Customer Support

Posted February 28th, 2007
July 24, 2008: Due to the severe thunderstorms last evening and this morning, one of our main Wireless Access Points was hit by lightning and caused damage to the equipment on the tower. Our engineers are currently on the Mitton Mountain Tower making the necessary repairs and we hope to have the full service available by the end of the day. Additionally, we are working around the Bangor Hydro power outages that have occurred throughout the region as a result of these storms.

Please feel free to call Tech Support for any updates. We apologize for any inconvenience, and thank you for your patience.

We appreciate your business and continued support.

The Axiom Team.

Who to contact if you have a support question

Phone 1-207-255-0679
Technical Support support@axiom-tech.net
Billing Support billing@axiom-tech.net

Hours:
Office: Mon - Fri 8 AM - 5:30 PM & Sat 10 AM - 4 PM
Anyone needing technical support, outside of these hours, should leave a message on the tech support phone line, option 2 or email on the support email above to reach us. By doing this, a system message will be generated and sent to our on-call tech, through 9:00pm daily.

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